Information We Collect
When you contact Panorama Restoration through our website, phone, email, or WhatsApp, we may collect your name, email address, phone number, company or building name, building address, and project description. This information is provided voluntarily when you submit a contact form, request a quote, or reach out to us directly.
We also automatically collect certain technical information when you visit our website, including your IP address, browser type, device type, pages visited, and time spent on each page. This data is collected through Google Analytics and is used solely to understand how visitors use our site and to improve the user experience.
How We Use Your Information
We use the information you provide to respond to your inquiries, prepare project proposals, schedule consultations, and communicate with you about your restoration project. We may also use your contact information to send follow-up communications related to your inquiry.
We use website analytics data to understand traffic patterns, improve our website content and navigation, and measure the effectiveness of our marketing efforts. This data is aggregated and does not personally identify you.
Information Sharing
Panorama Restoration does not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:
- With service providers who assist us in operating our website and business (such as our web hosting provider and email service), subject to confidentiality agreements
- When required by law, regulation, or legal process
- To protect the rights, property, or safety of Panorama Restoration, our clients, or others
Cookies & Tracking
Our website uses cookies and similar technologies to improve your browsing experience. We use Google Analytics to collect anonymous usage data. We also use Tawk.to for live chat functionality. You can control cookie settings through your browser preferences. A cookie consent banner is displayed on your first visit.
Data Security
We implement reasonable security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our website uses HTTPS encryption for all data transmission. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
Your Rights
You have the right to request access to the personal information we hold about you, to request correction of any inaccurate information, and to request deletion of your information. To exercise any of these rights, please contact us at info@panoramarestoration.com or call (929) 212-7137.
Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
Contact
If you have questions about this privacy policy or our data practices, please contact:
Panorama Restoration LLC
New York, NY
Email: info@panoramarestoration.com
Phone: (929) 212-7137